Chính sách vận chuyển

 

LOST/STOLEN PACKAGES 

ONCE THE POST OFFICE HAS DELIVERED YOUR PACKAGE AND A CONFIRMATION IS SHOWN ONLINE, OUR RESPONSIBILITY ENDS.  WE ARE NOT RESPONSIBLE FOR THEFT AT THE ADDRESS YOU PROVIDE US.  IF THE POST OFFICE DELIVERS A PACKAGE TO YOUR ADDRESS AND YOU DO NOT GET THAT PACKAGE YOU ARE FREE TO FILE A REPORT OF THE THEFT WITH YOUR LOCAL POST OFFICE. WE WILL PROVIDE PROOF OF DELIVERY FOR YOUR REPORT. PLEASE DO NOT ASK US TO REPLACE PACKAGES STOLEN AT YOUR PROPERTY OR BUSINESS.

WHAT DO YOU CHARGE FOR SHIPPING?

AT MOONSLICE BEAUTY, IT IS OUR GOAL PROVIDE YOU WITH EXEMPLARY SERVICE. YOU SHOULD EXPECT TO RECEIVE YOUR PACKAGE VIA STANDARD DELIVERY SERVICE WITHIN 3-7 BUSINESS DAYS OF RECEIPT OF YOUR PAYMENT EXCLUDING FEDERAL HOLIDAYS WITHIN THE UNITED STATES. WE CHARGE A FLAT RATE OF $4.99 USD FOR ALL U.S ORDERS ( HEAVY SHIPPING IS $7.99).  INTERNATIONAL SHIPPING RATES ARE ALSO AVAILABLE AT A COST OF $20.00 USD. 

PLEASE NOTE: IF WE ENCOUNTER HIGH VOLUME OF ORDERS PROCESSING TIME IS 10-20 DAYS EXCLUDING WEEKENDS AND HOLIDAYS

IF YOUR SHIPMENT SHOWS A CONFIRMED DELIVERY FROM THE USPS, WE ARE NOT LIABLE/RESPONSIBLE TO SEND A REPLACEMENT PACKAGE.  PLEASE CONTACT YOUR LOCAL POST OFFICE TO OPEN A CASE REGARDING THE WHEREABOUTS OF YOUR PACKAGE.  WE ARE NOT RESPONSIBLE FOR DELIVERY DELAYS DUE TO WEATHER, MISHANDLING 
BY CARRIER, OR UN-DELIVERABLE ADDRESSES.